I had no prior knowledge of the Optibac products so I booked a 1:1 telephone consultation and I couldn't have been more satisfied with the professional and efficient communication and constructive advice as to which product would suit me best.
Great customer service and support. I was having issues ordering online and a very friendly young lady helped me through the ordering process. Top marks
Always good, sound advice
I have been having long-term problems with constipation since my colonoscopy last July. My consultant at the hospital said that I have a slow digestive system because of my age, but offered no advice on how to gain daily bowel movements. Plus, my doctor would only give me laxatives, which, based on research, can harm the gut and liver with long-term use. I have also recently become bloated in the evening, even though I eat a high-protein, healthy diet with sufficient fibre. After requesting a callback from Optibac, I received a call today from Louise Mason, a Nutrition Team Leader at Optibac and a highly qualified Natural Nutritionist Therapist. This call was life-changing because it was the first time I had someone who was understanding, knowledgeable, a great listener, and empathetic about my condition. We discussed my diet and the various products that should resolve the constipation. Louise also offered me support via email or the option to request another callback in 4 weeks to discuss my progress. I highly recommend you take a look at the Optibac website; you won't be disappointed, as they really do support your journey. Thank you, Louise – simply amazing!
100% recomended! Charlotte was very friendly and very helpfull. Gave me lots of advices in helping me with my problem.
Very professional and polite
Excellent service, very kind and professional and understanding of my needs thank you so much
I had a tel appointment with Charlotte before ordering. She really listened and nothing was too much trouble. Her knowledge was very reassuring.
Charlotte gave fantastic advice and was so easy to talk with. She listened and was extremely understanding to the issues I’ve been having. She was very informative and I’m looking forward to using the Optibac products that were recommended. I would highly recommend the 1:1 service
Hannah was exceptionally helpful and knowledgeable. Too early to give feedback on products but no adverse reactions